At Bark Blvd, we are committed to providing you and your beloved pets with high-quality apparel. Due to the nature of our products and hygienic reasons/concerns, we do not accept returns or exchanges on any items at this time. 

We understand that occasionally you may encounter an issue with your order or may not be completely satisfied with your purchase. In such instances, we encourage you to contact our dedicated customer support team as soon as possible.

If you are unhappy with your order for any reason, please email us at support@barkblvdpetapparel.com within 7 days of receiving your order. Please include your order number and a detailed explanation of your concern, along with any relevant photos/videos.

Our team carefully reviews all emails and is dedicated to finding a fair and appropriate resolution to ensure costumer satisfaction. While we cannot offer returns or exchanges, we are committed to making it right and will work with customers on a case-by-case basis to address any issues.

Thank you for your understanding of our policy, which is in place to maintain the highest standards of hygiene and quality for all our customers and their furry loved ones. We appreciate your business and are here to help resolve any concerns you may have.

Contact Us:

For any questions or concerns regarding your order, please email us at support@barkblvdpetapparel.com

Welcome to Bark Blvd! These Terms of Service govern your access to and use of the Bark Blvd website and the services, features, content, and applications offered by Bark Blvd. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using the website or any of the services, you acknowledge that you have read, understood, and agree to be bound by these terms, our Privacy Policy, and any additional guidelines, rules, or Terms that may be posted on the website from time to time. If you do not agree to these Terms, please do not access or use our services.  

2. Description of Services

Bark Blvd is an online retail store specializing in the sale of clothing and accessories for pets, primarily dogs and cats (collectively, "pet apparel"). Our services include:

• Product Listings: Displaying information about pet apparel, including descriptions, images, pricing, and availability.
• Online Ordering and Purchasing: Enabling you to select and purchase pet apparel through our Website.
• Account Management: Allowing registered users to create and manage their accounts, including but not limited to, order history, and communication preferences.
• Customer Support: Providing assistance with inquiries, orders, and other related matters through designated channels.  
• Promotional Activities: Offering sales, discounts, and other promotional offers on pet apparel.

3. User Accounts

3.1. Account Creation: You may be required to create an account to access certain features of the services. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.  

3.2. Account Responsibility: You are solely responsible for any and all activity that occurs under your account. You agree to notify Bark Blvd immediately of any unauthorized access to or use of your account or any other breach of security. Bark Blvd will not be liable for any loss or damage arising from your failure to comply with this section.

3.3. Account Termination: Bark Blvd reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including, but not limited to, a violation of these Terms.  

4. Ordering and Payment

4.1. Product Information: We strive to provide accurate and up-to-date information regarding our pet apparel. However, we do not warrant that product descriptions, images, pricing, or other content on the website are error-free, complete, reliable, current, or fit for any particular purpose. Colors of products may appear differently depending on your monitor.  

4.2. Order Placement: By placing an order through our website, you are making an offer to purchase the selected pet apparel under these Terms. All orders are subject to acceptance by Bark Blvd. We may refuse to accept or cancel any order for any reason, including, but not limited to, product unavailability, errors in pricing, or product information.

4.3. Pricing and Payment: All prices are listed in [USD.] and are subject to change without notice. We accept various forms of payment as indicated on our website. You represent and warrant that you are authorized to use the payment method you provide.

4.4. Shipping: We will arrange for the shipment of the pet apparel you purchase. Shipping times and costs may vary depending on your location and the shipping method selected.

5. Third-Party Links and Content

Our Website may contain links to third-party websites or services that are not owned or controlled by Bark Blvd. Bark Blvd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Bark Blvd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We encourage you to review the terms of service and privacy policies of any third-party websites or services you visit.  

6. Disclaimer of Warranties

The services and all content, products, and materials included on or otherwise made available to you through the website are provided on an "as is" and "as available" basis, without any warranties of any kind.

Bark Blvd disclaims all warranties, express or implied, regarding the operation of the website, the accuracy, completeness, or reliability of the content, the availability of products, and your use of the services.

7. Limitation of Liability

In no event shall Bark Blvd, its affiliates, directors, or employees be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses) arising out of or relating to your access to or use of, or inability to access or use, the services or any content therein, whether based on warranty, contract, or any other legal theory, even if Bark Blvd has been advised of the possibility of such damages.

Our total liability to you for all claims arising out of or relating to these terms or your use of the services shall not exceed the total amount paid by you to Bark Blvd for the applicable products or services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Bark Blvd, its affiliates, officers, directors, or employees from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising out of or relating to (a) your access to or use of the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.  

9. Modifications to Terms

Bark Blvd reserves the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting on the website. Your continued use of the services after the posting of revised terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically for any updates.

10. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and Bark Blvd's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.  

11. Entire Agreement  

These Terms, together with our Privacy Policy or additional Terms published by Bark Blvd on the website, constitute the entire agreement between you and Bark Blvd concerning the services and supersede all prior and contemporaneous communications and proposals, whether oral or written.  

12. Contact Us

If you have any questions or concerns about these Terms or the services, please contact us at:

support@barkblvdpetapparel.com

Thank you for shopping at Bark Blvd! We greatly appreciate your business.

This Privacy Policy describes how Bark Blvd ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store, www.barkblvd.store

1. Personal Information We Collect

We collect different types of personal information depending on how you interact with our Site:

Information You Provide Directly:

• Contact Information: Your name, email address, phone number, shipping address, and billing address.
• Account Information: If you create an account, your username and password.
• Order Information: Details about the products you purchase, order history, and any specific instructions.
• Communications: Records of your correspondence with us, including emails and customer service inquiries.
• Marketing Preferences: Your preferences for receiving marketing communications from us.
• User Content: Any reviews, comments, photos, or other content you submit to the Site.

Information We Collect Automatically:

Device Information: Information about your device, including your IP address, browser type, operating system, device identifiers, and mobile network information.

Browsing Information: Information about your browsing activity on our Site, including the pages you visit, the links you click, the products you view, and the referring website.

Cookies and Similar Technologies: We use cookies, pixels tags, and other similar technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.  

• Information We Obtain from Third Parties:
  
  
• Payment Processors: Third-party payment processors collect and process your payment information. We do not directly store your full credit card details.
• Shipping Providers: We share your shipping information with third-party shipping providers to fulfill your orders.
• Marketing and Analytics Providers: We may use third-party services for marketing and website analytics, which may collect information about your interactions with our Site.

2. How We Use Your Personal Information

We use your personal information for various purposes, including:

Providing and Managing Our Services:  

• Processing and fulfilling your orders.
• Managing your account.
• Providing customer support.
• Communicating with you about your orders and account.
• Personalizing your experience on our Site.

Improving and Analyzing Our Site:

Understanding how you use our Site.

Monitoring and analyzing trends and usage.

Improving the content and functionality of our Site.

Conducting research and analytics.

• Marketing and Advertising:
  
  
• Sending you promotional emails and newsletters about our products, offers, and updates (if you have opted in).
• Showing you targeted advertisements on other websites and platforms.
• Managing and measuring the effectiveness of our marketing campaigns.

3. How We Share Your Personal Information

We may share your personal information with the following categories of third parties:  

• Payment Processors: We share your payment information with third-party payment processors to process your transactions.
• Shipping Providers: We share your shipping information with third-party shipping providers to deliver your orders.
• Analytics Providers: We may share anonymized or aggregated data with analytics providers to understand website usage and trends.
• Service Providers: We may share your information with other service providers who assist us in operating our business, such as email marketing providers, customer service platforms, and data analysis services.

4. Your Rights and Choices

You have certain rights and choices regarding your personal information:

• Access and Correction: You may have the right to access and update the personal information we hold about you. You can often do this by logging into your account on our Site.  
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us directly.  
• Cookie Preferences: You can manage your cookie preferences through your browser settings.  
• Data Deletion: You have the right to request the deletion of your personal information.
• Do Not Track: Our Site may not respond to "Do Not Track" signals from your browser. However, you can adjust your cookie preferences as described above.

To exercise any of these rights, please contact us using the contact information provided below. 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, resolve disputes, and enforce our agreements.  

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

7. Minors Privacy

Our Site is not intended for minors under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected personal information from a minor, please contact us immediately.  

8. Transfers of Information

Bark Blvd is based in the United States. We process and store information in the U.S. and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this Privacy Policy periodically.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@barkblvdpetapparel.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

Thank you for choosing Bark Blvd for your pet apparel needs. We are committed to ensuring your order is processed and delivered to you as smoothly and efficiently as possible. Please review the following information regarding our shipping policies.

1. Order Processing Time

• All orders are processed within 1-3 business days of order confirmation.
• Please note that processing times may be slightly longer during peak seasons, holidays, or due to unforeseen circumstances. We appreciate your patience.

2. Shipping Methods and Delivery Times

• Bark Blvd offers the following shipping methods:
• Standard Shipping (2 - 7 Days), and Expedited Shipping (1-3 Days)
• Delivery times vary depending on the shipping method selected and your location.
• Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as carrier delays, or weather conditions.

3. Shipping Costs

• Shipping costs are calculated based on the following factors:
• Destination
• Shipping method
• Order weight and dimensions
• Shipping charges will be displayed at checkout before you complete your purchase.
• We may offer free shipping promotions for orders that meet certain criteria. If applicable, the details of any free shipping promotions will be clearly displayed on our website.

5. Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
• You can track your order using the tracking number provided.

6. Shipping Address

• Please ensure that you provide a complete and accurate shipping address during checkout.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any additional shipping charges to reship the order.

7. Lost or Damaged Shipments

• Bark Blvd is not liable for lost or damaged shipments. However, in the event of a lost or damaged shipment, we will assist you in filing a claim with the shipping carrier.
• Please contact us at support@barkblvdpetapparel.com within (7) days of the expected delivery date if you have not received your order.
• Please retain all original packaging and damaged items if you need to file a claim.

8. Shipping Delays

• While we strive to process and ship your order promptly, shipping delays may occur due to factors beyond our control, such as:
• Carrier delays
• Weather conditions
• Increased order volume
• Unforeseen circumstances
• In the event of a significant shipping delay, we will make reasonable efforts to notify you and provide updates.
• Bark Blvd is not responsible for any costs or damages incurred due to shipping delays.

9. Changes to Shipping Policy

• Bark Blvd reserves the right to modify or update this Shipping Policy at any time without prior notice.
• Any changes to this Shipping Policy will be effective immediately upon posting on our website.
• We encourage you to review this Shipping Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: support@barkblvdpetapparel.com

FAQs:

1. What size clothes should I get for my pet?

Answer: We understand finding the perfect fit can be tricky! Bark Blvd offers detailed sizing charts for all our pet clothes and shoes. Measure your pet's neck, chest, and back length to ensure a comfortable fit. The most important measurement to pay attention to would be your pet's chest.

2. How do I wash my pet's clothes?

Answer: All of our dog clothes are machine washable for your convenience. We recommend using a gentle detergent and air drying to maintain the high quality of your pet's apparel.

3. Are your clothes comfortable for pets?

Answer: Absolutely! At Bark Blvd, we prioritize comfort for our furry friends. Our clothes are made from soft, breathable fabrics that won't restrict your pup's movement. All of our styles are available in different sizes and colors.

4. What are the benefits of dressing my pet in clothes?

Answer: Pet clothes offer several benefits beyond just fashion. Clothes can provide warmth in cold weather, protection from the sun's rays, and even help keep allergies and sensitivities under control. For some pets, clothes can also offer a sense of security and comfort.

5. Do your pet shoes offer paw protection?

Answer: Absolutely! We carry a variety of pet shoes that offer paw protection from various elements. Choose from durable options for hot pavement, rough terrain, or winter weather. All of our pet shoes are water resistant, to keep your pup's paws dry during rainy walks.

6. How can I get my pet used to wearing clothes and shoes?

Answer: Introduce clothes and shoes gradually! Start with short wear times and positive reinforcement with treats and praise. They will get used to the new feeling.

7. What are your shipping options?

Answer: We offer a variety of shipping options to fit your needs. See our shipping information page for details on processing times, estimated delivery dates, and costs.

8. Do you offer clothes in various sizes?

Answer: Inclusivity is important! Bark Blvd carries a wide range of sizes to accommodate dogs of all shapes and breeds. We offer clothes specifically designed for small and large breeds, ensuring a comfortable fit for every pet.

9. Will the pet shoes fit dogs of large breeds?

Answer: Unfortunately, our pet shoes are mainly made for small breeds at this time. We have a size chart for each style that can be used for reference. We are currently working on adding large breed pet shoes into our inventory soon.

10. Will the harness and leash sets fit dogs of large breeds?

Answer: Unfortunately, our harness & leash sets are mainly made for small breeds at this time. We have a size chart for each style that can be used for reference. We are currently working on adding large breed harness & leash sets into our inventory soon.

11. Do you have festive options for special occasions?

Answer: Of course! Let your dog join in the fun with our adorable holiday selections or festive birthday outfits. We have a variety of fun and creative styles to make your pet the star of the party.

12. Where does Bark Blvd operate and what are their business hours?

Answer: Bark Blvd operates in Houston, Texas and all surrounding cities. Our business hours are 24 hours a day, 7 days a week. (24/7) We can be reached via email at anytime at support@barkblvdpetapparel.com